frequently asked questions
 

Are the artworks ready to hang?  

All paintings on canvas and wood panel will arrive ready to hang.

Most original works on paper and prints are not framed. We do suggest framing your new piece of art to keep it looking like new.

Do you offer commissions?

Yes, please see our information here on hiring Rudeen to commission an original art piece.

Is it possible to rent an original piece of art?

Yes, please see our section on residential and commercial opportunities for art rentals here.

How is the artwork prepared for shipping?

All artwork is photographed while preparing the package to ship. The art is professionally wrapped and secured in an art box or wooden crate for shipping.  Depending on size and value of the art piece will determine if the artwork is shipped in an art box or wooden crate. 

What if the artwork arrived damaged?  

If the artwork arrives damaged, please email rudeengibson@gmail.com  as soon as possible. Please include any details, pictures of the damaged artwork, packaging and the shipping box or crate. We will contact you as soon as we have reviewed the situation.

Do you provide local delivery and hanging services?

Yes, we provide local delivery and/or hanging options within the GTA for an additional fee. Rates will depend on location and time needed to deliver and/or hang the artwork. Please to email us at rudeengibson@gmail.com for more information regarding rates for in-person home delivery and hanging.

May I pick up my order? 

On request, you may pick up your order at our studio. We are located in downtown Toronto, Ontario. You will be given pick up details and times when choosing this option at checkout.